Privacy
Information notice provided pursuant to Article 13 of Regulation (EU) 2016/679 (“GDPR”) for users who browse the website and/or submit requests via contact forms.
1) Data Controller
Euroreti Srl
Operational office: Via Orazio Flacco 10A, 74015 Martina Franca (TA)
Tel.: 080 430 6717
Email: info@euroreti.it
VAT: IT03176780736
2) DPO (Data Protection Officer)
The Data Protection Officer (DPO), designated on a voluntary basis pursuant to Articles 37–39 of Regulation (EU) 2016/679, is:
Luca Cervellera
Email: info@euroreti.it
Operational office: Via Orazio Flacco 10A, 74015 Martina Franca (TA)
The DPO is the contact point for data subjects regarding all matters related to the processing of personal data and the exercise of rights under the GDPR, as well as for the Supervisory Authority.
3) Data processed
- Contact details: name, email, phone number, message content (provided by the user).
- Browsing technical data: IP address, user-agent, access logs and technical parameters required for the operation and security of the website.
- Technical cookies: required for functionality (see Cookies page).
- (see also Cookie Policy)
4) Purposes and legal bases
| Purpose | Legal basis | Examples |
|---|---|---|
| Handling requests via form/contact | Performance of pre-contractual measures / contract | Responding to quotations, audits, site surveys, support |
| Operational management and service continuity | Legitimate interest | Abuse prevention, troubleshooting, website security |
| Legal and accounting obligations (if a relationship is established) | Legal obligation | Invoicing, tax obligations, document retention |
| Possible marketing (only if explicitly enabled and subject to separate consent) | Consent | Newsletter or promotional communications |
5) Provision of data
Providing data in the forms is necessary in order to handle the request. If not provided, we will not be able to respond or deliver the requested service.
6) Processing methods and security measures
Processing is carried out using IT and organisational measures suitable to ensure confidentiality, integrity and availability of data. Technical and organisational security measures are adopted (e.g., access control, logging, backup, hardening), consistent with the context and risks.
7) Data recipients
Data may be processed by authorised persons and/or suppliers acting as processors, within what is necessary:
- Hosting providers and website infrastructure services.
- Email providers and message delivery services (e.g., SMTP).
- IT providers for maintenance and security of the website/systems.
- Competent authorities, where required by law.
8) Transfers outside the EEA
In general, the website is configured to minimise transfers outside the European Economic Area (EEA). If, for specific needs (e.g., email/cloud services), some suppliers process data also outside the EEA, transfers will occur in compliance with the GDPR (e.g., adequacy decisions and/or standard contractual clauses).
9) Retention periods
- Requests via forms: up to 24 months for follow-up handling and minimal record-keeping, unless disputes or further obligations apply.
- Contractual relationships: for the duration of the contract and subsequently for the time required by civil/tax obligations (typically 10 years for accounting documentation).
- Security technical logs: retained for a limited and proportionate period (typically from a few days to a few months), unless needed for investigation/response to incidents.
10) Data subject rights
Users may exercise the rights provided by the GDPR: access, rectification, erasure, restriction, portability (where applicable), objection, and withdrawal of consent (if given). Users may also lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali).
To exercise your rights: info@euroreti.it
11) Automated decision-making
No decisions are made solely through automated processing and no profiling is carried out through this website.
12) Links to third-party websites
The website may include links to third-party websites (e.g., onwavenet.it). Users are invited to consult their privacy/cookie notices, as the Controller does not control processing carried out by third parties.
13) Updates
This notice may be updated. The date of the latest update will be indicated here.
LLast updated: December 2025